HomePrivacy & Cookie Policy

Privacy & Cookie Policy

How we collect, use and protect your personal data.

Who we are

CSG UK LTD is a professional cleaning and facility management company based in Lincolnshire.

What data we collect

We may collect the following types of personal data:

  • Contact form submissions - your name, email address, phone number, and message when you contact us through our website.
  • Analytics data - anonymised, aggregate information about how you use our website, collected via Plausible Analytics (no cookies, privacy-friendly).

Cookies and analytics

We use Plausible Analytics to understand how visitors use our website. Plausible is privacy-friendly and does not use cookies; it collects only anonymised, aggregate data (e.g. page views, referrers). No personal data is stored for analytics purposes.

Other than any cookies set by essential site functionality (e.g. form spam protection), we do not place cookies on your device for tracking or advertising. You can browse this site without accepting a cookie banner.

How we use your data

We use personal data for the following purposes:

  • To respond to enquiries submitted through our contact form
  • To understand how visitors use our website so we can improve it
  • To comply with legal obligations

We do not sell your personal data to third parties.

Data retention

  • Contact form data - retained for as long as necessary to respond to your enquiry and for up to 12 months afterwards.
  • Analytics data - Plausible stores only aggregate, anonymised data; retention is handled by our analytics provider.

Your rights under UK GDPR

Under UK data protection law you have the right to:

  • Access - request a copy of the personal data we hold about you
  • Rectification - ask us to correct inaccurate data
  • Erasure - ask us to delete your personal data
  • Complain - lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected].

Third-party services

This website uses the following third-party services:

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Last updated: February 2026